Better after-sales service
Think what you need, do what I can
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10-year long warranty
Five years more warranty than any other product in its category
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Provision of spare parts mechanism
2%-3% extra spare parts per order, significantly increasing the efficiency of after-sales service completion
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24h service
Professional after-sales team is online 24 hours a day, providing one-stop service such as after-sales consultation and fault analysis
A comprehensive after-sales service fee system
A more comprehensive after-sales service guarantee for dealers and consumers
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Dealers
LYBESS specifies the details of the after-sales service program, and distributors are paid for the after-sales service program they provide.
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Consumers
LYBESS will reduce the cost of product quality problems up to 100% during the product warranty period.
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Customer Reviews
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"LYBESS was recommended by my supplier in China. LYBESS has a good reputation in China and they supplies products to the largest new energy group in China. I called the sales staff of LYBESS, to be honest I just want have a try. But they are professional，serious and patient which left a deep impression on me, I bat that the cooperation will be very smooth in the future." 
Name:Steve
Post:Merchandising Manager
Country:USA
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"Since the wall used by my client to fix LYBESS is made of wood, we were worried about the stability of the installation, so we contacted the after-sales service of LYBESS. They contacted us as soon as they received the news. They confirmed installation site through video conference and assisted in improving the installation method, the customer is very satisfied with this installation service." 
Name:Rostislav
Post:BOSS
Country:KAZ
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"Our company undertook the government's UPS power supply project to replace the communication base station. Subject to the previous design, the new solution could not be approved by the company until the access of LYBESS. From understanding the problem to providing a preliminary solution, it only took 3 days for the professionalism of the plan to got recognized by the company. It can be seen that LYBESS has very rich project experience." 
Name:Pérez
Post:Account Manager
Country:Colombia
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“I am very impressed with the efficiency and quality of after-sales service of LYBESS. We alsohave other suppliers in China, so we know that they really made a lot effort to get here.” 
Name:Nick
Post:Service Engineer
Country:Germany